Frequently Asked Questions
How long does it take for my order to ship?
Orders are typically processed and shipped within 2 to 3 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order ships, you'll receive an email with tracking information.
How much is U.S. shipping?
USPS Ground Advantage is a $9 flat rate and typically takes 3 to 7 business days after your order ships.
We also offer 2 Day Shipping for $35 and Overnight Shipping for $65. Overnight shipping does not include weekend delivery.
Do you ship internationally?
Yes. International shipping is a $20 flat rate.
International order totals include applicable duties and taxes. The total shown at checkout is inclusive of these charges.
International delivery times vary depending on the destination, customs processing, and local carrier.
What is your return policy?
Unused items can be returned within 45 days of delivery. Items must be in new, unwashed, and unused condition with the original hang tags and packaging included.
How do U.S. returns work?
Once your return is approved, we'll provide a prepaid return shipping label. A $7.50 flat rate return shipping fee will be deducted from your refund.
Once your return arrives, please allow 10 to 12 business days for inspection and processing.
How do international returns work?
International returns are accepted within 45 days of delivery.
International customers are responsible for arranging and paying for return shipping. Please use a trackable shipping service when sending your return.
Once your return arrives, please allow 10 to 12 business days for inspection and processing.
Do you offer exchanges?
We do not process direct exchanges.
If you'd like a different item, size, or color, return the original item and we'll issue store credit once the return has been received and approved. You can then use your store credit toward a new order.
When will I receive my refund or store credit?
Once your return arrives, please allow 10 to 12 business days for us to inspect and process it.
We'll email you as soon as your refund or store credit has been issued.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible. Once an order has entered processing or shipped, we may not be able to make changes.
My package is lost, delayed, or damaged. What should I do?
Contact us at info@landspeeder.com with your order number and we'll help determine the next step.
How can I contact LandSpeeder?
For order, shipping, return, or product questions, contact us at info@landspeeder.com.